This page explains how Hollin & Mae handles personal data when you visit our shop or place an order.
Who we are
[Registered business name, address and contact email of the data controller]
What we collect
When you place an order we collect the details needed to process it, such as your name, delivery and billing address, email address and phone number (if provided). Payments are processed by our payment providers; we do not store full card details.
How we use your data
To process and deliver your order, to communicate with you about it, to handle returns and customer service requests, and – only if you sign up – to send you our newsletter.
Our shop platform
Our shop runs on Shopify, which processes data on our behalf. See also Shopify’s privacy policy.
Your rights
Under UK GDPR you may request access to, correction or deletion of your personal data, and you can complain to the Information Commissioner’s Office (ICO).
Retention and cookies
[Add data retention periods and cookie information once confirmed]